Spare parts and repair services for heroal products can be obtained from the heroal specialist partner who manufactured and installed your heroal product. It is not possible to order spare parts directly from heroal. Similarly, heroal does not offer a repair service. Repairs and other services are handled by our specialist partners. If you do not know who installed your product, you can quickly find the right contact using the specialist partner search on our website and submit your enquiry conveniently online.