What sets heroal’s service apart from the competition?
heroal offers round-the-clock service, accompanying our customers throughout every phase of their project and creating added value. The personal contact partners are available by telephone or e-mail from Monday to Friday to advise our customers on any individual concerns they might have. In addition, with the heroal Communicator – our online work environment – we offer our customers a service platform that is available at any time of day and from any location. The heroal Communicator can be used to download relevant working materials such as technical information, test documents or BIM data, for making appointments with heroal consultants or for planning and making calculations (e. g. calculating wind loads or U-values).
In addition to the support provided by the heroal Service Team, our range of services is rounded off by our in-house coating, profile bending and sheet metal processing services, our own logistics operation with its dedicated fleet of vehicles, the provision of tools and machines, as well as our range of training courses for fabricators, architects and planners.